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List of Error Messages
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Troubleshooting
# 410
Cause The files cannot be stored because there are too many jobs waiting to be stored.
Remedy Try storing the files again after the previous job finishes being stored.
# 411
Cause The files are already locked by the other operations.
Remedy Wait a few moments, and try processing the job again.
# 701
Cause 1 The specified Department ID does not exist, or the password has changed.
Remedy Enter the correct Department ID or password using
- (numeric keys) on the control panel, and try again.
Cause 2 The Department ID or password was changed while the machine was processing a job.
Remedy Change the Department ID and password, and try again. If you do not know the password, contact your System Manager.
Cause 3 <Allow Printer Jobs with Unknown IDs> is set to ‘Off’.
Remedy Set <Allow Printer Jobs with Unknown IDs> to ‘On’. (See e-Manual > Security.)
# 703
Cause The hard disk is full, and no more images can be scanned.
Remedy 1 Wait a few moments, and try scanning again after the current send jobs complete.
Remedy 2 Erase documents stored in the Mail Box and the Fax/I-Fax Inbox. If the machine still does not operate normally, turn the main
power OFF, and then back ON again. (See e-Manual > Before You Start Using This Machine.)
#711
Cause The Mail Box and the Fax/I-Fax Inbox memory is full.
Remedy Erase unnecessary documents stored in the Mail Box and the Fax/I-Fax Inbox. (See e-Manual > Fax/I-Fax Inbox and Access Stored
Files.)
# 712
Cause The maximum number of documents are already stored in the Mail Box and the Fax/I-Fax Inbox.
Remedy Erase unnecessary documents stored in the Mail Box and the Fax/I-Fax Inbox. (See e-Manual > Fax/I-Fax Inbox and Access Stored
Files.)
# 749
Cause You could not execute the job because a service call message is being displayed.
Remedy Turn the main power OFF, wait for 10 or more seconds, and turn the main power back ON. If the machine still does not work
normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. (See e-Manual >
Before You Start Using This Machine.)