Filter
Top Products
9-19
LCD messages
9
SOLUTIONS TO COMMON PROBLEMS
CARTRIDGE JAMMED – The cartridge holder
cannot move. This is
normally due to a paper
jam.
Clear the paper jam or
whatever is obstructing
the cartridge holder and
then press [Start] and
start again. Do not
attempt to move the
cartridge holder
manually.
CHANGE CARTRIDGE – You pressed [Cartridge]
and the cartridge holder
is moving to the centre
of the fax.
Wait until the cartridge
holder stops, then
replace the BJ cartridge
(see p. 9-8). When you
are finished, press
[Cartridge] and close the
printer cover. Wait for the
fax to return to standby
mode.
The BJ cartridge is
empty or its ink may
have dried out.
Clean the BJ cartridge
print head (see p. 9-8). If
the message remains on
the LCD, replace the BJ
cartridge (see p. 9-8).
The fax will then print
automatically any
documents received in
memory.
CHECK DOCUMENT #001 The document is
jammed in the Automatic
Document Feeder
(ADF).
Remove the document
you are trying to send or
copy (see p. 9-2) and
start again.
CHECK PAPER SIZE – The size of the paper in
the multi-purpose tray
and that specified in the
PAPER SIZE setting are
different.
Load the correct paper
size or change the
PAPER SIZE setting.
(see p. 8-5)
CHECK PRINTER – There may be an
obstruction that is not
allowing the cartridge
holder mechanism to
move.
Check for any
obstruction (paper clip,
small object, etc.) and
also that the orange
protective cap and tape
are removed from the BJ
cartridge. Check also for
a paper jam and clear
the jam if necessary
(see p. 9-3). Then press
[Start] and start again.
Message Error Code Cause Action