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9-20
CHECK PRINTER
(Continued)
– The BJ cartridge may be
defective.
Press [Start]. Reinstall
the BJ cartridge
(see p. 1-8) and start
again.
In either case, if the
error does not clear, try
unplugging the fax. Wait
several minutes, then
plug it back in. Also, try
replacing the BJ
cartridge with a new
one.
(see p. 9-8)
– The waste ink tank
(which holds the ink
expelled during print
head cleaning) may be
full.
Contact your local
authorised Canon dealer
or the Canon Help Desk
to have the waste ink
tank replaced
immediately.
CLEAR PAPER JAM – There is a paper jam. Clear the paper jam (see
p. 9-3) and reload paper
in the multi-purpose tray.
Press [Start].
COLOUR INK EMPTY
(FAX-B180C only)
– The Colour BJ tank in
the Colour BJ cartridge
is empty or its ink may
have dried out.
Clean the BJ cartridge
print head (see p. 9-8).
If the message remains
in the LCD, replace the
Colour BJ tank.
(see Printer Guide)
DATA ERROR – An error has occurred
and all one-touch speed
dialling, coded speed
dialling, and user data
has been lost.
Press [Set], then re-
register the data.
(see Chapter 2)
DOC. TOO LONG #003 The document is longer
than 1 metre.
Use a copier to make a
reduced copy of the
document and then send
the copy.
ECM RX – The fax is receiving a
document using Error
Correction Mode (ECM).
ECM receptions may
take longer than normal
receptions. Turn off ECM
if you need to receive
quickly, or if you know
your local lines are in
good condition. (see
ECM RX, p. 8-5)
Message Error Code Cause Action