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Troubleshooting
16
7-16
Check Printouts
Problem 1: Cannot adjust nozzle to correct blockage.
Solution: Execute “Head Cleaning B”. (Æ P.7-33)
Solution: Press the Online button to continue printing.
No Printhead
Problem 1: The printhead is not installed.
Solution: Install the printhead correctly. (Æ P.6-19)
Check Printhead
Problem 1: The printhead is not installed.
Solution: Install the printhead correctly. (Æ P.6-19)
Problem 2: The printhead installed cannot be used with this printer.
Solution: Install the printhead for this printer. (Æ P.6-19)
Problem 3: Printhead abnormal.
Solution: Open the upper cover. If the carriage is out, replace the printhead.
(Æ P.6-22). If the carriage is in, close the upper cover, press the Online
button, select “Replace P.head”, then replace the printhead. (Æ P.6-19)
Memory Overflow
Problem 1: Print job cannot be processed due to the large amount of data.
Solution: Check and lower the resolution and quality settings in the printer driver.
Solution: Use the banner printing feature to divide the job.
No Media
Problem 1: The media in the selected source has run out.
Solution: Load the media then press the Online button. (Æ P.2-8, P.2-19)