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Problem 5: Printer is still warming up.
Solution: Immediately after the printer is switched on, it cannot print because it
needs a several seconds to warm up. After switching on the printer, you
must wait for the Online lamp to light and remain on.
Cannot Install Windows Printer Driver
Problem 1: Incorrect CD-ROM mounted.
Solution: Mount the User Software CD-ROM provided with the printer.
Problem 2: User Software CD-ROM is damaged.
Solution: Call for service and request a new installer CD-ROM. You can also
download the driver from the Canon Home Page (http://www.canon.com/).
Problem 3: Windows operating system is unstable.
Solution: If Windows displays a system error message such as “General Protection
Fault” or “Illegal Operation”, the computer system has become unstable.
Confirm the problem with the system and try to install again.
Problem 4: Installation does not complete successfully.
Solution: Delete the Printer icon then try to install again. (Æ Setup Guide)
Cannot Install Macintosh Driver
Problem 1: Incorrect CD-ROM mounted.
Solution: Mount the User Software CD-ROM provided with the printer.
Problem 2: Provided User Software CD-ROM is damaged.
Solution: Call for service and request a new installer CD-ROM. You can also
download the driver from the Canon Home Page (http://www.canon.com/).
System Does Not Recognize the Printer
Problem 1: Interface cable is disconnected.
Solution: If the printer is connected via the USB or IEEE1394 port, check the cable
connections at the printer and the computer. (Æ Setup Guide)