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Troubleshooting
14
7-14
Ink level ?
Problem 1: The ink level detection function is set to off.
Solution: The message is displayed when the print job is executed, and the printer is
set to offline. Press the Online button to continue the print job.
Solution: To retrieve the ink level display, replace with the ink tanks specified for
use with this printer.
Cut Failed
Problem 1: Leading edge of the roll media not detected after cutting.
Solution: The cutter cut off the end of the media. Re-load the roll media. (Æ P.2-8)
Load Cut Sheet
Problem 1: The tray is waiting for a cut sheet to be loaded.
Solution: Load the cut sheets in the tray and press the Online button, or cancel the
print job. (Æ P.2-19)
Eject Cut Sheet
Problem 1: The printer received print data for the roll media while a cut sheet was
loaded.
Solution: Remove the cut sheet and load the roll media. (Æ P.2-8)
Remove Cut Sheet
Problem 1: The tray is waiting for a cut sheet to be removed.
Solution: Remove the cut sheet from the tray. (Æ P.2-19)
Close xxx Cover (“xxx” name of the cover)
Problem 1: The named cover named is open.
Solution: Close the named cover.