88 Troubleshooting
Error No.: 1856 Is Displayed
Error No.: 2001 Is Displayed
Error No.: 2002 Is Displayed
Error No.: 2500 Is Displayed
Error Message Appears on a PictBridge Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device, and the actions to resolve them.
Cause Action
Inner Cover was opened while printing
was in progress.
Close the Inner Cover, then press the OK button on the machine.
A page of print data being sent at the time of the error will be erased, so print
that page again.
Cause Action
No response from connected digital
camera or video camcorder. /
Connected digital camera or video
camcorder is not compatible with this
machine.
See “The device may be incompatible. Remove the device and check the
manual supplied with the connected device.” in “An Error Message Is Displayed
on the LCD” on page 71.
Cause Action
An unsupported USB hub is connected. See “An unsupported USB hub is connected. Remove the hub.” in “An Error
Message Is Displayed on the LCD” on page 72.
Cause Action
Automatic Print Head Alignment has
failed.
See “Auto head align has failed. Press OK and repeat operation. <See
manual>” in “An Error Message Is Displayed on the LCD” on page 71.
Note
z This section describes errors that are indicated on Canon-brand PictBridge compatible device. The
error messages and operations may vary depending on the device you are using.
For errors on non-Canon PictBridge compliant devices, check the error message displayed on the LCD
and take the appropriate action to clear the error. For details, see “An Error Message Is Displayed on
the LCD” on page 70.
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.