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Chapter 4 Troubleshooting
4-2. Troubleshooting
4-7 CL-S700/CL-S703/CL-S700R
4-2-3. Problems in Printing
Symptoms Checks Remedies
No print
1. Is the head block securely closed?
2. Is the thermal head over heated?
In this case, the LCD indicates “Alarm
Head Hot”.
3. Is the PF motor over heated?
In this case, the LCD indicates “Alarm
PFMotor Hot”.
4. Is the interface cable firmly connected
between the printer and the host?
5. Is the Centro cable firmly connected
between the “Unit, Centro PCB”
(CN101) and the “SA, Main PCB”
(J17)?
6. Is the “SA, Head Cable” firmly
connected between the “Unit, Head”
and the “SA, Main PCB” (J3)?
7. Does the transparent/reflective sensor
detect presence of media?
8. Is +24V supplied to pins 7, 8, 9 and 10
of J11?
9. Is the thermal head temperature too
low?
In this case, the LCD indicates “Error
Head Cold”.
10. “Unit, Head” is broken.
11. Failure in the head driver circuit.
12. Failure in the control circuit.
1. Close the head block correctly.
2. Wait until the thermal head gets
cool. Printing resumes
automatically.
3. Wait until the PF motor gets cool.
Printing resumes automatically.
4. Connect it firmly.
5. Connect it firmly.
6. Connect it firmly.
7. To check, see “
4-2-5. Sensor
Problems".
8. Replace the “Unit, Power Supply”.
9. If the printer is cold, wait until it
gets warm. Otherwise, replace the
“Unit, Head”.
10. Replace the “Unit, Head” .
11. Replace the “Unit, Head” .
12. Replace the “SA, Main PCB”.
Poor printing
1. Thermal head is dirty.
2. Thickness adjustment is improper.
3. Is +24V supplied to pins 7, 8, 9 and 10
of J11?
1. Clean it with the head cleaner
provided.
2. Adjust the media thickness
adjustment screw to suit to the
media thickness being used.
3. Replace the “Unit, Power Supply”.