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Contents iii
C
ONTENTS
preface
Symbols and Conventions .........................................................................................................vii
Technician Note........................................................................................................................viii
System Serial Number..............................................................................................................viii
Locating Additional Information..............................................................................................viii
chapter 1
Product Description
1.1 Compaq Deskpro 1000 Series of Personal Computer Models ...........................................1-2
1.2 Features...............................................................................................................................1-3
1.3 System Design....................................................................................................................1-4
1.3.1 Design Overview .......................................................................................................1-4
1.4 Preloaded Software.............................................................................................................1-5
1.5 Computer Features..............................................................................................................1-5
1.5.1 Front Panel Controls and LEDs.................................................................................1-5
1.5.2 Drive Positions...........................................................................................................1-6
1.5.3 Rear Panel Connectors...............................................................................................1-7
1.6 Enhanced Keyboard............................................................................................................1-8
chapter 2
Troubleshooting
2.1 Power-On Self Test (POST)...............................................................................................2-1
2.1.1 POST Error Messages................................................................................................2-1
2.2 CMOS Setup Utility ...........................................................................................................2-4
2.2.1 Preparing the Computer.............................................................................................2-5
2.2.2 Clearing the Password ...............................................................................................2-5
2.3 Troubleshooting Without Diagnostics................................................................................2-5
2.3.1 Checklist for Solving Minor Problems ......................................................................2-5
2.3.2 Power Problems.........................................................................................................2-6
2.3.3 Diskette Drive Problems............................................................................................2-7
2.3.4 Display Problems.......................................................................................................2-8
2.3.5 Printer Problems ........................................................................................................2-9
2.3.6 Hard Drive Problems ...............................................................................................2-10
2.3.7 Hardware Installation Problems...............................................................................2-11
2.3.8 CD-ROM Drive Problems .......................................................................................2-12
2.3.9 Memory Problems....................................................................................................2-12
chapter 3
Illustrated Parts Catalog
3.1 System Unit ........................................................................................................................3-2
3.2 Mass Storage Devices.........................................................................................................3-3
3.3 Cables .................................................................................................................................3-4
3.4 Standard and Optional Boards............................................................................................3-5
3.5 Keyboards...........................................................................................................................3-6
3.6 Miscellaneous Hardware Kit ..............................................................................................3-7
3.7 Miscellaneous Plastics Kit..................................................................................................3-8