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Troubleshooting and Maintenance
Troubleshooting Your Computer
• When you log on to an 802.11 network via an access point, if your computer cannot
connect to network resources, your computer may not have been assigned an IP
address. If the subnet mask for your wireless connection is 255.255.000.000, the
network server did not assign an IP address to your computer, and you may have to
release and renew your network IP address—see c:\hp\Drivers\Wireless\Readme.txt.
If this does not fix the problem, the access point may need to be rebooted.
• If you want to change the SSID to a different value to connect to a different access
point, or if you want to change from Infrastructure mode to AdHoc mode, you may
first have to release and renew the internet IP address. See
c:\hp\Drivers\Wireless\Readme.txt.
• See “LAN Problems” on page 101.
If you have trouble connecting to another computer in the Network Neighborhood
or My Network Places
• Wait a few minutes, and then press F5 to refresh the list of computers on the network.
• Click Start, Search, Computers or People to locate the computer.
If you cannot connect to a particular computer on the network
• Make sure the computer is properly connected to the network.
• Make sure your TCP/IP setup is correct for your network: in Control Panel, open
Network Connections.
If you can connect, but the network is slow
• Check whether you might be in an area served by more than one wireless LAN. If so,
the LANs could be interfering with each other.
• Move closer to the access point (for an infrastructure connection) or other wireless
computer (for an AdHoc connection). You could be too far away for high-speed
communication.
114 Reference Guide