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Troubleshooting and Maintenance
Troubleshooting Your Computer
If you can’t log in to Netware servers
• If a Netware server is using IPX/SPX protocol, you may need to force your frame
type to match the server’s frame type. Check with your network administrator.
If a network connection responds slowly
• If your network connection uses a proxy server, try enabling the option for bypassing
the proxy server for local addresses. You can do this in Control Panel under your
network connection properties.
Memory Problems
If a message says you are out of memory
• Make sure drive C is not running low on free space.
• If you are having memory problems while running MS-DOS programs, use the
MS-DOS or Application and Software troubleshooter in Windows Help: click Start,
Help and Support.
• The full amount of RAM in your computer is not available for running applications.
A certain amount of RAM is used for display memory. The amount of display
memory is shown in the BIOS Setup utility—see “To run the BIOS Setup utility” on
page 118.
• We have not tested third-party memory cards for use with the computer.
• Test your computer’s memory with the e-Diagtools diagnostics—see “Testing the
Hardware” on page 116.
If memory doesn’t increase after adding RAM
• Make sure your computer is using only PC2100 DDR-266 or higher memory (RAM)
modules.
If the computer beeps but doesn’t start after adding RAM
• You installed an incompatible type of RAM. Remove the module.
102 Reference Guide