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Appendix 477
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\sectionAP.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Appendix
Dell™ Technical Support Policy
Technician-assisted technical support requires the cooperation and participation
of the customer in the troubleshooting process and provides for restoration of
the operating system, software program and hardware drivers to the original
default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the printer and all Dell-installed hardware. In
addition to this technician assisted technical support, online technical support is
available at Dell Support. Additional technical support options may be available
for purchase.
Dell provides limited technical support for the printer and any Dell-installed
software and peripherals. Support for third-party software and peripherals is
provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and Custom
Factory Integration (CFI/DellPlus).
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com
www.dell.com/ap
(Asian/Pacific countries only)
www.dell.com/jp
(Japan only)
www.euro.dell.com
(Europe only)
www.dell.com/la
(Latin American and Caribbean countries)
www.dell.ca
(Canada only)
You can access Dell Support through the following websites and e-mail
addresses:
• Dell Support websites
support.dell.com
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)