40 Solving Problems
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TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone
directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
1 Click the Start button, and then click Control Panel.
2 Click Printers and Other Hardware, and then click Phone and Modem
Options.
3 Click your connection type to highlight it.
4 Click the Dialing Rules tab, and then click Edit.
5 Click the To Disable Call Waiting box to place a checkmark in it.
6 Select the disable code from the drop-down menu (for example, *70).
7 Click Apply, and then click OK.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — With the
Outlook Express e-mail program open, click File. If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the
Internet.
ENSURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE
PROVIDER — Contact an Internet service provider to subscribe.
CONTACT YOUR INTERNET SERVICE PROVIDER — Contact your Internet
service provider for assistance.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 64.