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Appendix 95
HINT: Toll-free numbers
are for use within the
country for which they are
listed.
Contacting Dell
When you need to contact Dell, use the telephone numbers, codes, and
electronic addresses provided in the following table. If you need assistance
in determining which codes to use, contact a local or an international
operator.
See the Service and Support Guide supplied with your computer for a
description of the hardware and software support provided by Dell.
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Website: support.jp.dell.com
Technical Support (servers) toll-free: 0120-1984-98
Technical Support outside of Japan (servers) 81-44-556-4162
Technical Support (Dimension™ and Inspiron™) toll-free: 0120-1982-26
Technical Support outside of Japan (Dimension and
Inspiron)
81-44-520-1435
Technical Support (Dell Precision™, OptiPlex™,
and Latitude™)
toll-free: 0120-1984-33
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)
81-44-556-3894
24-Hour Automated Order Service 044 556-3801
Customer Care 044 556-4240
Business Sales Division (up to 400 employees) 044 556-1465
Preferred Accounts Division Sales (over 400
employees)
044 556-3433
Large Corporate Accounts Sales (over 3500
employees)
044 556-3430
Public Sales (government agencies, educational
institutions, and medical institutions)
044 556-1469
Global Segment Japan 044 556-3469
Individual User 044 556-1760
Faxbox Service 044 556-3490
Switchboard 044 556-4300