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46 Solving Problems
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Mouse Problems
CHECK THE KEYBOARD CABLE
• Shut down the computer (see page 31), reconnect the keyboard cable as
shown on the setup diagram for your computer, and then restart the computer.
• Ensure that the keyboard cable is firmly connected to the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed
cables. Straighten bent pins.
• Remove keyboard extension cables and connect the keyboard directly to the
computer.
TEST THE KEYBOARD — Connect a keyboard that works properly to the
computer, and try using the keyboard. If the new keyboard works, the original
keyboard is faulty.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 64.
RESTART THE COMPUTER
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e u, press the keyboard arrow keys to highlight Shut down or Turn Off, and
then press <Enter>.
3 After the computer turns off, press the power button to restart the computer.
IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE
COMPUTER, RECONNECT THE MOUSE CABLE
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e u, press the keyboard arrow keys to highlight Shut down or Turn Off, and
then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the
setup diagram for your computer.
4 Start the computer.