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62 Advanced Troubleshooting
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Using the Dell Dimension ResourceCD
If using Device Driver Rollback or System Restore (see page 62) does not
resolve the problem, then reinstall the driver from the Dell Dimension
ResourceCD:
1 With the Windows desktop displayed, insert the ResourceCD into the
CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go
to step 5.
2 When the ResourceCD installation program starts, follow the prompts
on the screen.
3 When the InstallShield Wizard Complete window appears, remove
the ResourceCD and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the ResourceCD into
the CD or DVD drive.
5 At the Welcome Dell System Owner screen, click Next.
HINT: The ResourceCD
displays drivers only for
hardware that came on
your computer. If you
installed additional
hardware, those drivers
might not be displayed by
the ResourceCD. If those
drivers are not displayed,
exit the ResourceCD
program. For drivers
information, see the
documentation that came
with that product.
A message stating that the ResourceCD is detecting hardware in your
computer appears.
The drivers that are used by your computer are automatically displayed
in the My Drivers—The ResourceCD has identified these
components in your system window.
6 Click the driver that you want to reinstall and follow the instructions
on the screen.
If a particular driver is not listed, then that driver is not required by
your operating system.
Using System Restore
The Microsoft
®
Windows
®
XP operating system provides System Restore
to allow you to return your computer to an earlier operating state (without
affecting data files) if changes to the hardware, software, or other system
settings have left the computer in an undesirable operating state. See
Windows Help for information on using System Restore. To access
Windows Help, see page 36.
NOTICE: Make regular backups of your data files. System Restore does not
monitor your data files or recover them.