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Troubleshooting: Your Storage Array Software 237
19
Troubleshooting: Your Storage
Array Software
Start-Up Routine
Look and listen during the array’s start-up routine for the indications
described in Table 19-1. For a description of the front- and back-panel
indicators, see "Planning: About Your Storage Array" on page 23.
NOTE: At least two physical disks must be installed in the array.
Device Health Conditions
When you open the Enterprise Management Window (EMW), the Dell
PowerVault Modular Disk Storage Management software (MDSM)
establishes communication with each managed storage array and determines
the current storage array status. The current status is represented by icons
next to the managed storage array.
The status icons shown in the Tree view in the EMW represent a summary
status for each storage array. If a storage array has a status of Needs Attention
or a status of Fixing, determine the condition that is causing this status
before attempting any management actions. You can determine the condition
causing the Needs Attention status or the Fixing status by selecting the
storage array and launching its Array Management Window (AMW).
Table 19-1. Start-Up Routine Indications
Look/listen for Action
Alert messages. See your storage management
documentation.
An unfamiliar constant scraping or grinding
sound when you access a physical disk.
See "Getting Help" on page 273.
book.book Page 237 Thursday, December 9, 2010 3:20 PM