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292 Troubleshooting: Your Array
Troubleshooting External Connections
• Verify that the cables are connected to the correct ports before
troubleshooting any external devices. For the location of the back-panel
connectors on your array, see Figure 3-1.
• Ensure that all the cables are securely attached to the external connectors
on your array.
• For information on cabling, see the
Dell PowerVault MD3600f
Deployment Guide
.
Troubleshooting Power Supply/Cooling Fan
Module
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: It is recommended that you turn off the host server before turning off
the array to prevent loss of data.
1
Locate the faulty power supply and determine the status of the LEDs.
• If the AC power LED is not lit, check the power cord and power source
into which the power supply is plugged.
• Connect another device to the power source to verify if it is working.
• Connect the cable to a different power source.
• Replace the power cable.
If the problem is not resolved, see "Getting Help" on page 303.
• If the DC power LED is not lit, verify that the power switch is turned
on. If the power switch is turned on, see step 2.
• If the power supply’s fault indicator is lit, see "Getting Help" on page 303.
book.book Page 292 Wednesday, June 8, 2011 5:01 PM