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Solving Problems 49
Unexpected Characters
HINT: When you attach
an external keyboard, the
integrated keyboard
remains fully functional.
Drive Problems
If you cannot save a file to a floppy disk
TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD,
CHECK THE INTEGRATED KEYBOARD
1 Turn off the computer.
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows XP desktop, click Start, point to All Programs, point to
Accessories, and click Notepad.
5 From the Windows Me or Windows 2000 desktop, click Start, point to
Programs, point to Accessories, and click Notepad.
6 Type some characters on the integrated keyboard and verify that they appear
on the display.
If the characters appear now but did not with the external keyboard, you may
have a defective external keyboard.
DISABLE THE NUMERIC KEYPAD — Press to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the
numbers lock light is not lit.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — In Windows XP,
click the Start button and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If
the floppy drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
2H767bk0.book Page 49 Friday, September 28, 2001 1:37 PM