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Contents 7
Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 102
Definition of "Dell-Installed" Software and Peripherals
. . . . . 103
Definition of "Third-Party" Software and Peripherals
. . . . . . 103
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . 103
Returning Items for Warranty Repair or Credit
. . . . . . . . 118
Regulatory Information
. . . . . . . . . . . . . . . . . . . . . . 118
FCC Notices (U.S. Only)
. . . . . . . . . . . . . . . . . . . 119
Battery Disposal
. . . . . . . . . . . . . . . . . . . . . . . 122
NOM Information (Mexico Only)
. . . . . . . . . . . . . . . 123
Información para NOM (únicamente para México)
. . . . . . 124
Limited Warranties and Return Policy
. . . . . . . . . . . . . . 124
One-Year Limited Warranty (U.S. Only)
. . . . . . . . . . . . 125
Two-Year Limited Warranty (U.S. Only)
. . . . . . . . . . . . 127
Three-Year Limited Warranty (U.S. Only)
. . . . . . . . . . . 130
One-Year Limited Warranty (Canada Only)
. . . . . . . . . . 133
Two-Year Limited Warranty (Canada Only)
. . . . . . . . . . 135
Three-Year Limited Warranty (Canada Only)
. . . . . . . . . 138
"Total Satisfaction" Return Policy
(U.S. and Canada Only)
. . . . . . . . . . . . . . . . . . . . 142
One-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only)
. . . . . . . . . . . . 143
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
2H767bk0.book Page 7 Friday, September 28, 2001 1:37 PM