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18 Finding Information for Your Computer
www.dell.com | support.dell.com
• Express Service Code and Service Tag
•Microsoft
®
Windows
®
License Label
Express Service Code and Product Key Label
These labels are located on your
computer.
• Latest drivers for my computer
• Answers to technical service and
support questions
• Online discussions with other users
and technical support
• Documentation for my computer
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
• Solutions — Troubleshooting hints and tips, articles from
technicians, and online courses
• Community Forum — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory,
the hard drive, and the operating system
• Customer Care — Contact information, order status, warranty, and
repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications, and
white papers
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a
modem)
Windows Help and Support Center
1 Click the Start button and click Help and Support.
2 Type a word or phrase that describes your problem and click the
arrow icon.
3 Click the topic that describes your problem.
4 Follow the instructions on the screen.
• How to reinstall my operating system Operating System CD
After you reinstall your operating system using the Operating System
CD, use the Drivers and Utilities CD to reinstall drivers for the devices
that came with your computer.
The product key for your operating system is located on your computer.
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