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PRINTING PROBLEMS
The printer does not print, or stops printing
The (on-line/off-line) indicator is on, but nothing is printed
❐ Check that both ends of the cable from the computer to the printer are plugged in se -
curely.
❐ Check that you are using the correct type of cable to meet the specifications of your
computer and your printer.
❐ You may not have selected the correct I/F CONFIG settings (see page 35). See your
computer manual for the correct settings for your computer.
❐ The software may not be installed for your printer correctly. Use the program’s setup
or install procedure to check the printer settings on your computer’s display. Also,
make sure that your printer’s emulation mode is set up correctly (see page 16).
❐ If the Night Timer feature on the fax machine is switched on, nothing can be printed.
To release the Night Timer, press the Function key twice. Then you can print. Note
that the Night Timer is not reinstated after the end of printing.
The (on-line/off-line) indicator is off
❐ The printer is off line. Press once to make the printer come on line. The indica-
tor should light up.
PAPER OUT or TONER OUT is displayed
❐ Replace the paper or toner. See your fax machine’s Operator’s Manual for the cor -
rect procedure.
The printout is not what you expected
The font you selected with software commands cannot be printed
❐ The correct orientation (portrait or landscape) may not have been selected. Make
sure that the orientation matches the selected font.
❐ The font that you selected with your software package may not be available. Check
that you have installed the correct font card or cartridge.
Characters not belonging to the symbol set are being printed
❐ The expected symbol may not be available in the printer. Be sure that you have in -
stalled the correct font card or cartridge.
❐ The correct symbol set may not have been selected. Specify the desired symbol set
(containing international characters and symbols) with your software, or use a Selec -
type procedure (see SYMSET on page B- 7, and COUNTRY and CGTABLE on page
C-4). The symbol sets that are available depend o n the emulation mode that you
have selected.
SOLVING PROBLEMS
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