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EPSON Stylus PHOTO RX600/610, RX620/630 Revision C
Troubleshooting Troubleshooting for Printer 26
Troubleshooting without error display on LCD. For Items and pages, refer the following:
• Faulty pump mechanism (p26)
• Ink is not absorbed at all or ink absorption is poor. (p26)
• Faulty carriage operation (p27)
• Printing is not carried out correctly. (p27)
• Faulty print (p28)
• Faulty paper loading (p30)
• Faulty paper ejection (p30)
• Printer stops during initialization (p31)
Faulty pump mechanism
Ink is not absorbed at all or ink absorption is poor.
Table 3-4. Diagnostics when pump mechanism is abnormal
Condition Cause Check Point Remedy
When power is turned on, PF
motor operation is abnormal.
There are foreign matters on the PF
gear.
Operate the platen drive gear by hand and check whether it
rotates properly.
Remove foreign matters.
Replace the printer mechanism.
PF motor is faulty. Check whether the internal coil resistance is just as specified
and whether the harness is connected properly. See Table 3-21
“Motor Resistance and Check Point” (p 35).
Replace the printer mechanism or PF motor.
Table 3-5. Diagnostics when ink is not absorbed
Condition Cause Check Point Remedy
Ejected ink does not flow into
Ink Eject tube.
Pump tube is crashed. Check tube with the naked eye. Replace the printer mechanism or pump unit.
Capping unit is faulty. Check capping rubber with the naked eye. Replace the printer mechanism or capping unit.
Tube is projecting from cap. Check with the naked eye whether tube is projecting from cap. Connect the tube correctly.
Pump tube is entangled in the pump
unit.
When cap assembly slides up completely, check whether there
is a small slack in pump tube between cap assembly and pump
unit.
Remove the entangled pump tube carefully, correct the tube
condition and connect it to the cap assembly.
Ink is not absorbed from head
to cap.
Dirt on cap Check whether any foreign matter is adhering to cap. Remove foreign matters from the cap and if the cap is
damaged, replace it with a new one.
Faulty slide-up of cap Check whether two compression springs are set on cap
assembly.
Set the compression springs on the cap assembly.