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EPSON Stylus PHOTO RX600/610, RX620/630 Revision C
Troubleshooting Troubleshooting for Printer 30
Faulty paper loading
Faulty paper ejection
Table 3-9. Diagnostics when feeder is abnormal
Condition Cause Check Point Remedy
Paper is not loaded. Paper loading roller worn Check whether paper loading roller rotates when paper
feeding is not operating.
Check whether paper loading roller is not slipping during
paper feeding.
Check that Micro Pearl or oily substance is not adhering to the
paper loading roller
Clean the paper loading roller with the cleaning sheet. If this
cleaning does not work to improve the condition, replace the
paper loading roller.
In order to remove Micro Pearl from the surface of LD roller,
install the cleaning sheet up side down inside ASF. Grasp the
upper end of the sheet steadily and try paper loading from
printer driver. In order to remove oily substance, staple a cloth
soaked in alcohol to a post card and clean the roller by the
same method.as above.
Check whether the gears for driving the PF roller are engaged
correctly.
Faulty operation of ASF hopper Check ASF hopper operation with the naked eye. Replace the ASF.
Faulty clutch mechanism Check whether clutch mechanism is damaged. Replace the clutch mechanism with a new one.
Multiple sheets of paper are
always drawn in
Paper Return (preventive multiple
feeding mechanism) does not operate
correctly.
When paper is loaded, check whether Paper Return is
correctly operating inside the ASF.
Reassemble the torsion spring 25.7 inside the ASF frame.
Paper is loaded even without
print job
Faulty operation of ASF hopper Check whether the tip of change lever is damaged.
Check whether compression spring 1.47 is not off the change
lever.
Replace the change lever with a new one.
Set the compression spring 1.47 on the change lever correctly.
Table 3-10. Diagnostics when paper ejection is abnormal
Condition Cause Check Point Remedy
Paper is jammed on the way
of paper ejection.
Faulty installation of Star Wheel
Roller
Check that Star Wheel Roller is set on paper eject frame. Remove the jammed paper, set the Star Wheel Roller in the
paper eject frame steadily.
If the hook of the Hook Roller is damaged, replace it with a
new one.
Faulty operation of Paper Eject Roller Check whether Paper Eject Roller rotates correctly. Check whether the gears for driving the Paper Eject Roller are
engaged correctly.
Paper is ejected without being
printed.
Faulty HP/PE sensor Check whether CN10 Connector is not disconnected from HP/
PE sensor cable on main board or sensor.
Connect CN10 connector cable to CN10 on the main board.
Replace HP /PE sensor with a new one.