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14-4
Troubleshooting
R4C3610 Adm/G
Rev. C
A5 size CHAP14.FM
8/4/00 Pass 0
L
Proof Sign-off:
KOW M.Arai K.Nishi
K. Nishi
J.Hoadley
The Printer Model and IP Address do not appear in the
EpsonNet WinAssist dialog box.
Cause What to do
If the IP address is set to the
default IP address, the items
above might not appear.
Set a valid IP address.
Refresh the status. To do this, select
Refresh from the View menu.
Set the larger value for the time-out. To
do this, select Timeout from the Tool
menu. EpsonNet WinAssist may run
more slowly.
The IP address was changed automatically.
Cause What to do
If you are using a utility
such as HP OpenView, the
new IP address might be
rewritten over the old IP
address.
Select Manual for the Get IP address
setting and clear the Set by PING check
box in the TCP/IP menu of EpsonNet
WinAssist.
Select Manual for the Get IP Address
setting and select OFF for Set by PING
in the TCP/IP screen of EpsonNet
WebAssist.