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Troubleshooting
R4C3610 Adm/G
Rev. C
A5 size CHAP14.FM
8/4/00 Pass 0
L
Proof Sign-off:
KOW M.Arai K.Nishi
K. Nishi
J.Hoadley
NetWare printers cannot be monitored when
Allow monitoring
is selected for monitoring Windows shared printers under
Windows NT 4.0/3.51.
Cause What to do
EPSON Status Monitor 2 is
set incorrectly.
Double-click Services in the Control
Panel and stop the EPSON Printer
Status Agent service. Restart EPSON
Status Monitor 2 and then restart the
service. This procedure must be
repeated every time you log on to
Windows NT 4.0/3.51.
NetWare printers cannot be monitored.
Cause What to do
You are using EpsonNet
WinAssist.
You cannot use EPSON Status Monitor
2 and EpsonNet WinAssist at the same
time. Quit WinAssist and use EPSON
Status Monitor 2. If you want to use
WinAssist, quit EPSON Status Monitor
2 first.
The printer port number is
not set to 0 when using in
Remote Printer mode.
Use the NetWare control tool to set the
port number to 0.