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Troubleshooting
R4C3610 Adm/G
Rev. C
A5 size CHAP14.FM
8/4/00 Pass 0
L
Proof Sign-off:
KOW M.Arai K.Nishi
K. Nishi
J.Hoadley
Windows NT environment
Clients cannot print with TCP/IP via Windows NT Server 3.51
(NTFS).
Cause What to do
You have not changed the
type of access.
You need to change the type of access
in the \\WINNT35\system32\
spool\PRINTERS
directory of the NT Server. See
“Change the type of access of the spool
directory” on page 6-8.
No clients except an administrator can print via Windows NT
Server 4.0/3.51.
Cause What to do
CREATOR OWNER has
been deleted from the
Printer Permissions list, or
CREATOR OWNER is set to
Print or No Access.
Add CREATOR OWNER by clicking
the Add button on the Printer
Permissions dialog box, or set
CREATOR OWNER to Manage
Documents (default setting).
A dial-up connection dialog box appears when printing with
TCP/IP via EpsonNet Direct Print.
Cause What to do
You have selected a phone
line or modem (for Internet
Explorer 4.0x) for the
Internet connection.
Printing will complete normally after
you cancel this dialog box, but the
message appears every time you print
until you change this setting.