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Paper Handling
Problem
Solution
Paper does not feed
properly.
Paper does not feed
at all.
The ON LINE light is
The printer is off line. Press ON LINE to set
off.
the printer on line.
Paper feeds
crookedly or jams.
Paper feeds
crookedly into the
printer.
The paper guides of the paper cassette may
not be set correctly. Adjust the position of
the guides so that the paper can slide in
and out freely. If the paper guides are too
tight, they can cause the paper to bind; if
they are too loose, the paper may feed
crookedly into the printer. See Chapter 4.
The paper stops
feeding and the
PAPER ENTRY JAM
or PAPER EXIT JAM
message appears on
the display.
The correct paper cassette may not be
selected. If you are using the optional
lower paper cassette, make sure the
INPUT, TRAY option is set to OPTION.
See Chapter 3 to change the INPUT
jetting.
The paper has jammed in the printer.
Correct the error following the instructions
earlier in this chapter.
7-24 Troubleshooting