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Problem
Solution
Using the optional
lower paper cassette,
the printer does not
operate properly.
Paper does not feed
from the lower
paper cassette.
Several sheets feed
into the printer at
one time and jam
(the PAPER ENTRY
JAM or PAPER EXIT
JAM message
appears on the
display).
The INPUT menu in SelecType Level 1
nay be set to STANDARD or MANUAL
FEED. To use the lower paper cassette, the
INPUT option in SelecType Level 1 must
be set to OPTION. Change the setting as
described in Chapter 3.
There may be no paper in the lower paper
cassette. Load paper into the lower paper
cassette.
The paper tray on the lower paper cassette
may not be installed properly. See
Appendix A for instructions on using the
lower cassette.
You may have tried to load too many
sheets of paper in the lower paper cassette
tray. The tray can hold a maximum of 250
sheets of 75g/m
2
paper.
You may not be tapping the stack of paper
sufficiently. Remove the jammed paper
following the instructions earlier in this
chapter. Before reloading paper, be sure to
tap the paper and even up the edges of the
stack. Also, do not load paper that is
creased or folded.
Troubleshooting
7-33