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Problem
Solution
The print quality is
not what you expect
(continued).
Irregular areas of
missing image
appear on the
printed page.
Completely blank
pages are output.
Your paper may be moist or damp.
Printing is sensitive to moisture absorbed
by the paper. The higher the moisture
content in the paper, the lighter the
printed output. Do not store your paper in
a humid or damp environment.
You may not be using the correct type of
paper for your printer. If the surface of
your paper is too rough, printed characters
appear distorted or broken. Smooth, high-
quality copier paper is recommended for
best results. See Chapter 4 for information
on choosing paper.
The transfer charger wire may be dirty.
Clean the wire as described in Chapter 6.
If the LOW ON TONER warning appears
on the display, replace the imaging
cartridge as described in Chapter 6.
Print a start page as described in Chapter
2. If the start page prints correctly, the
problem is with your software, your
computer, or your cable.
If the test print does not print properly,
the transfer charger wire may be broken.
Turn off the printer and gently check the
transfer charger wire. If the wire is broken,
contact a qualified service person.
7-30 Troubleshooting