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Paper Handling
Problem
Solution
Multiple pages feed
into the printer.
The paper feeds but
then -jams at the
paper eject area.
You may not have tapped the paper edges
sufficiently to ensure smooth paper
feeding. If the paper has jammed, remove
it following the instructions on clearing a
paper jam earlier in this chapter. Reinsert
the paper and try printing again.
Poor quality paper can cause paper feeding
errors of this type. Make sure your paper
supply is not too thin or rough. See
Chapter 4 for more information on the
types of paper that can be fed
automatically and the types that require
manual feeding.
If you are feeding paper manually, be sure
the paper cassette is about half-full to
prevent feeding from the paper cassette.
The feed roller may be dirty. Clean the
roller as described in Chapter 6.
There may be too much paper in the
output tray. Never let more than 250
sheets accumulate in the face-down output
tray on top of the printer. If you install
the optional face-up output tray, never let
more than 150 sheets accumulate in the
face-up tray.
Troubleshooting
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