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Where To Get Help
EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your owner’s kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM to 6 PM,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (EPSON PowerLite TW100)
■ Product serial number (located on the bottom of the projector)
■ Computer configuration or type of video source
■ Description of the problem
Service Access
World Wide Web From the Internet, you can reach EPSON’s product
support page at http://support.epson.com. After
selecting your product, you can access
troubleshooting information, download product
documentation, and receive technical advice
through e-mail.
Presenters Online Access tips, templates, and training for developing
successful presentations at
http://www.presentersonline.com