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Introduction
8
Automated Telephone Services
When you need support, follow the calling instructions on the back
of the EPSON Private Line Technical Support card included with
the projector. Technical support is also available by calling
(562) 276-4394 between 6
AM
and 6
PM
, Pacific Time, Monday
through Friday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
❐
Product name
❐
Product serial number
❐
Personal identification number (PIN) for EPSON Private Line
Technical Support
❐
Computer configuration
❐
Description of the problem
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions
about EPSON products 24 hours a day, seven days a
week, call (800) 922-8911.
EPSON FaxAdvice
™
Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to
use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON
Reseller or Customer Care Center, call (800) 922-8911.
80009000.book Page 8 Monday, November 1, 1999 9:35 AM