#It prints but the position is not right (there are places that
cannot be printed)
Possible Cause Remedy
Reference
Page
Page 37
Page 45 of
Functions
Page 35 of
Functions
Page 32
#Media jams occur frequently
• If the media is not media specified by Mutoh, proper media
feeding can not be guaranteed.
Possible Cause Remedy
Reference
Page
Page 37
Page 14
Page 34
Page 34
#Roll paper is not cut cleanly
Possible Cause Remedy
Reference
Page
Page 82
Page 57
93
RJ-6000 Series USER GUIDE Basic Edition
When Trouble Strikes
When Trouble Strikes
(1) Is the media loaded in the
right position?
(2) Have you made scale or
mirror settings?
(3) Is an initial position speci-
fied?
(4) Is the printing abnormal
after ink was filled?
Load media correctly.
Cancel scale and mirror set-
tings or repeat the set-up.
Cancel initial position setting
or repeat the set-up
Leave for 24 hours after ink
filling and try printing again
(1) Are you using media spec-
ified by Mutoh?
(2) Is your usage environ-
ment other than that spec-
ified?
(3) Are you using old media?
(4) Is the media creased or
wrinkled?
Use media specified by Mutoh.
Use in the specified environ-
ment.
Replace with new media.
Replace with new media.
NOTE
(1) Is the cutter sharp?
(2) Is the media charged with
static electricity?
(3) Are you using cloth?
Replace cutter.
Remove static charge.
Cut cloth manually.