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This section describes error messages associated with the
PICTROGRAPHY 3500/4000
2/4500 printer driver.
• PICTROGRAPHY not found.
Check to see if the PICTROGRAPHY 3500/4000
2/4500 is powered
on.
Check whether the PICTROGRAPHY 3500/4000
2/4500 and
PICTROGRAPHY network adapter are properly connected.
• PICTROGRAPHY (network adapter) not found.
• No response from PICTROGRAPHY (network adapter).
• Error found in the communication with PICTROGRAPHY (net-
work adapter).
• Process execution not completed due to an error in the
communication with PICTROGRAPHY (network adapter).
Check whether the PICTROGRAPHY network adapter is turned ON.
Also, check that the computer and PICTROGRAPHY network adapter
are properly networked.
• Error found in the SCSI communication with the PICTRO-
GRAPHY.
• Process execution not completed due to an error in the
communication with PICTROGRAPHY.
• No response from the PICTROGRAPHY.
Check that the PICTROGRAPHY 3500/4000
2/4500 main body is
properly connected to the PICTROGRAPHY network adapter via the
SCSI interface.Restart the PICTROGRAPHY network adapter and then
execute a printing process again.
•Wrong paper size.
Print cannot be executed for the paper size specified. Replace the paper
currently loaded in the PICTROGRAPHY 3500/4000
2/4500 with one
of the correct roll width or change the paper size setting.
•Water level detection error.
Insufficient water for coating. Check for clogs in the water supply tube
running from the water bottle.
• Insufficient water (low water level in bottle).
Refill the water bottle to the prescribed water level.
• Donor has run out.
Replace the donor.
• Paper has run out.
Replace the paper.
• Replace water bottles.
Change the water in the bottle.
5. ERROR MESSAGES
• Used donors are full.
Dispose of the used donors.
• Replace water filters.
Replace the water filters.
• No donor magazine set.
Load a donor magazine into the machine.
• No paper magazine set.
Load a paper magazine into the machine.
• No water bottle available.
Load the water bottle.
• No water filter available.
Install the water filter.
• Printing is not possible with the presently loaded paper.
Printing cannot be executed on the paper size specified. Replace the
paper magazine currently loaded in the PICTROGRAPHY 3500/4000
2/
4500 with one containing paper of the correct size, or change the paper
size setting.
PICTROGRAPHY3500:
Example: If the paper type is OHP, you cannot print with [A4 (un-
framed)] selected for paper size.
PICTROGRAPHY4000
2/4500:
For CE type
Example 1: If the paper type is OHP, you cannot print with [A3
(borderless)] or [A3 (border)] selected for paper size.
Example 2: If the paper type is the lightweight paper of 102-mm width,
you cannot print with [KPA (borderless)] or [KPA (border)] selected
for paper size.
For UC type
Example 1: If the paper type is OHP, you cannot print with [Double
Letter (borderless)] or [Double Letter (border)] selected for paper size.
Example 2: If the paper type is the lightweight paper of 102-mm width,
you cannot print with [4P (borderless)] or [4P (border)] selected for
paper size.
• Error detected in PICTROGRAPHY body.
Error code: XXX-X
Take appropriate action for the error code after referring to the instruc-
tion manual for the PICTROGRAPHY 3500/4000
2/4500 main body.
•A communications error with the PICTROGRAPHY has been
detected.
Check to see if the PICTROGRAPHY 3500/4000
2/4500 and the host
computer are properly connected.