Filter
Top Products
System problems 93
The printer is turned on but will not print
The printer prints garbled text
System problems
The system will not start up
The printer is not
plugged in
Make sure that the power cable is plugged into a live power
source.
The printer is defective Try another printer, if one is available.
Probable cause Solution
The printer is not connected
to the system
Make sure the data cable between the printer and the
system is properly connected. Make sure that it is
connected to the proper port. Make sure the connector
and cable have no bent or broken pins.
The printer is not designated
as the default printer
If the printer that you are trying to print to is not the
default printer, make sure that you have selected it
through the program printer setup function.
The printer has not been
added to the system
In the Printers window (Start | Settings | Printers),
double-click Add Printer. Follow the on-screen
instructions for adding the new printer.
Probable cause Solution
The wrong driver is being
used for the selected
printer
In the Printers window (Start | Settings | Printers), select
the printer. From the File menu, click Properties. Make sure
that the printer is using the correct printer driver. If not, install
the correct one.
Probable cause Solution
The system is not connected to
an AC outlet
Make sure that the power cable is connected to an
operating AC power source.
Voltage selection switch not
set correctly
Make sure that the voltage selection switch is set to
the correct power source.
Probable cause Solution
8506162.book Page 93 Wednesday, May 10, 2000 10:21 AM