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Peripheral/Adapter problems 91
Peripheral/Adapter problems
The system does not recognize a SCSI device
The system does not recognize the diskette drive
The diskette drive will not read, write, or format
Probable cause Solution
The device needs to be
added as new hardware
From the Control Panel window (Start | Settings | Control
Panel), double-click Add New Hardware. Follow the
on-screen instructions for adding the device.
The SCSI ID may be
invalid
Assign an available SCSI ID to the device.
The SCSI chain is not
terminated
Make sure the last device on the SCSI chain is terminated.
The device cables are
not installed correctly
Open the system, then check all cables between the
controller and the device.
Probable cause Solution
The diskette drive may
be configured incorrectly
Restart your server, then press F1 to enter the BIOS Setup
utility. In the Boot | Removable Devices menu, make sure
that the diskette drive parameters are set correctly.
The drive cables are not
connected properly
Open the system, then make sure all cables are properly
connected to the controller card. Some systems do not have
a floppy controller card because the floppy controller is built
into the system board.
The drive controller is not
seated properly
Open the system, then reseat the drive controller. Some
systems do not have a floppy controller card because the
floppy controller is built into the system board.
Probable cause Solution
The diskette is not
IBM-formatted
Make sure that the diskette you are trying to format is
IBM-compatible. If it is, try reformatting it. If not, get another
diskette.
The disk is write
protected
Make sure that the write-protection window on the
upper-right corner of the diskette is closed (unprotected).
8506162.book Page 91 Wednesday, May 10, 2000 10:21 AM