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98 Troubleshooting
Bad command or file name Make certain you entered the right command.
Verify the specified drive, then try it again.
If you are trying to exit MS-DOS to return to Windows, type
exit, then press ENTER.
Base memory [xxx]
expansion
This is an informational message only. No action is required.
Checking RAM on disk
controller
Your BIOS configuration is incorrect. Open the BIOS Setup
utility, then make sure the settings are correct.
CD-ROM is not recognized See “The system does not recognize the CD drive” on
page 88 for a possible solution.
Data error Use CheckDisk on the drive with the error.
Decreasing available
memory
Your BIOS configuration is incorrect. Enter the BIOS Setup
utility, then make sure the settings are correct.
Diskette drive is not
recognized
See “The system does not recognize the diskette drive” on
page 91 for a possible solution.
Diskette drive 0 seek to track
0 failed
Enter the BIOS Setup utility, then make sure the settings
are correct.
Check the diskette drive cables. Make sure that Pin 1 on
the cable aligns with Pin 1 on the connector.
Diskette drive reset failed Open the BIOS Setup utility, then make sure the settings
are correct.
Check the diskette drive cables. Make sure Pin 1 on the
cable aligns with Pin 1 on the connector.
Diskette read failed - strike
F1
to retry boot
Make sure that the boot disk contains the Command.com
file.
Use the configuration utility (if necessary) to make sure that
your drive or controller configuration is correct.
Press F1 to try to restart the server.
Gate A20 failure You may have an XT keyboard connected to an AT system
or vice versa. Make sure that the keyboard is configured to
work with the appropriate system. Some keyboards have a
switch to select either AT or XT.
Hard disk controller failure Make sure that the hard drive cable is properly connected.
Open the BIOS Setup utility, then make sure that the correct
drive type is selected.
Hard disk controller failure -
press
F1 to try reboot
The drive controller may be defective. Press F1 to try to
restart the server.
Try running a disk formatting utility. For more information,
refer to your operating system documentation.
Error message Solutions
8506162.book Page 98 Wednesday, May 10, 2000 10:21 AM