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Troubleshooting menu
NOTE: Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Menu item Sub-menu item Values Description
Event Log Show (button) Use this features to view such device events as errors
or a calibration.
Calibrate Scanner Calibrate (button) Use this feature to compensate for offsets in the
scanner imaging system (carriage head) for ADF and
flatbed scans.
You might need to calibrate the scanner if it is not
capturing the correct sections of scanned documents.
Scanner Tests Lower Lamp
Sensors
ADF Input Motor
ADF Input Reverse
Flatbed Motor
ADF Read Motor Reverse
ADF Duplex Solenoid
ADF LED Indicator
Service technicians should use this sub-menu to
diagnose potential problems with the device scanner.
Control Panel LEDs Use this feature to make sure the components of the
control panel are functioning correctly.
Display
Buttons
Touchscreen
Resets menu
Menu item Values Description
Clear Local Address Book Clear (button) Use this feature to clear all addresses from the address books that
are stored on the device.
Restore Factory Settings Restore (button) Use this feature to restore all device settings to their factory defaults.
Reset Supplies New Document Feeder Kit (Yes/
No)
Use this feature to notify the device that a new document feeder kit
has been installed.
Service menu
The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized
service personnel.
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