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4. Type the SMTP gateway address, either as an IP address or as a fully qualified domain name. If
you do not know the IP address or domain name, contact the network administrator.
5. Touch OK.
Test the SMTP settings
1. From the Home screen, touch Administration.
2. Touch Initial Setup.
3. Touch E-mail Setup, and then touch Test Send Gateways.
If the configuration is correct, Gateways OK appears on the control-panel display.
If the first test was successful, send an e-mail to yourself by using the digital-send feature. If you receive
the e-mail, you have successfully configured the digital-sending feature.
If you do not receive the e-mail, use these actions to resolve issues with the digital-sending software:
●
View the configuration page. Verify that the SMTP gateway address is correct.
●
Make sure that the network is operating correctly. Send an e-mail to yourself from a computer. If
you receive the e-mail, the network is operating correctly. If you do not receive the e-mail, contact
your network administrator or Internet service provider (ISP).
Find gateways
If you do not know the e-mail server address, you can use one of the following methods to find it.
Find the SMTP gateway from the device control panel
1. From the Home screen, touch Administration.
2. Touch Initial Setup.
3. Touch E-mail Setup, and then touch Find Send Gateways.
The touchscreen displays a list of detected SMTP servers.
4. Select the correct SMTP server, and then touch OK.
Find the SMTP gateway from an e-mail program
Because most e-mail programs also use SMTP to send e-mail and LDAP to address e-mail messages,
you might be able to find the hostname of the SMTP gateway and LDAP server by looking at the settings
for your e-mail program.
NOTE: The find gateway features might be unable to detect a valid SMTP server on the network
if it uses an internet service provider (ISP). To find the ISP e-mail server address, contact the
ISP.
44 Chapter 4 Use device features ENWW