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9-2
IN-WARRANTY FAILURE CHECKLIST
To assist with warranty troubleshooting, the following information is required. This data is needed to evaluate
the cause in an effort to eliminate any further failures.
Model No.:
Serial No.:
Start-Up Date:
Failure Date:
Status When Failure Occurred (check one):
Power-Up Running Accel Decel
Explanation of Failure:
Application Information (check Yes or No)
Input Transformer: Yes No
If Yes: KVA
L1 Volts L2 Volts L3 Volts
Power Factor Correction Capacitors: Yes No
If Yes: Microfarad
Other Equipment on Same Power Yes No
If Yes, what?
Line Reactor on Input Yes No
Input Starter Yes No
Output Starter Yes No
Motor Overloads Yes No
Control Terminals Used (circle if used)
THR X1 X2 X3 30A 30B 30C
RST/BX FWD REV C1 11 12 13
RUN RT1
Function Codes Different From Factory Settings
Function Code Setting Function Code Setting
Failure Message (see Section 5)
Latest Fault Previous Faults: No Message
Hz 1.
A2.
V3.
After all of the Checklist information is acquired, contact the following Service Center number for assistance:
540-387-5739 (8am - 5pm Central Standard time Monday thru Friday).
540-387-8292 (24-hour emergency)
When you return the unit or parts for warranty you need to get a RMA number from your Service Center.