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Page 220 Troubleshooting Tips
Operating problems
Problem Solution
My handheld won’t
turn on.
Try each of these in turn:
■ Adjust the contrast control.
■ Make sure the batteries are installed
properly.
■ Replace the batteries.
■ Perform a soft reset; see Appendix A.
■ If your handheld still does not operate,
try a hard reset; see Appendix A.
I replaced the
batteries, but I am
still getting a low
battery warning.
The battery warning message may appear
immediately after replacing the batteries.
Also, if you check the battery gauge in the
Applications Launcher immediately after
replacing the batteries, the gauge may start
at “empty” and slowly rise to “full.” This is
normal. It takes a few minutes for the
battery gauge to accurately show the
condition of the batteries.
My handheld keeps
turning itself off.
Your handheld is designed to turn itself off
after a period of inactivity. This period can
be set at one, two, or three minutes. Check
the Auto-off setting. See “General
preferences” in Chapter 9.
My handheld is not
making any sounds.
Check the System Sound setting. See
“General preferences” in Chapter 9.
My handheld has
frozen.
Perform a soft reset. See “Resetting your
handheld” in Appendix A.
I don’t see anything
on my handheld’s
screen.
■ Change the contrast settings.
■ Replace the batteries.
■ Perform a soft reset.