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Appendix B Page 229
Technical support
If you cannot solve your problem after reviewing the sources
listed at the beginning of this appendix, check our web site
www.handspring.com for the latest technical support information.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
■ The name and version of the operating system you are using
■ The actual error message or state you are experiencing
■ The steps you take to reproduce the problem
■ The version of handheld software you are using and available
memory
To find version and memory information:
1. Tap the Applications icon .
2. Tap the Menu icon .
3. Tap App, and then tap Info.
Note: Thousands of third-party add-on applications have been
written for Palm OS handhelds. Unfortunately, we are not able
to support such a large number of third-party applications. If
you are having a problem with a third-party application, please
contact the developer or publisher of that software.
4. Tap Version to see version numbers, and tap Size to see the amount
of free memory, in kilobytes.