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Appendix A • Working with Rational ClearQuest
112
➤ The Synchronizer cannot mark ClearQuest defects as Duplicate, because
ClearQuest requires the ID of the duplicate defect, which the synchronizer is
not able to supply. For more information, see “Setting ClearQuest Defects as
Duplicate” on page 114.
Configuring the Permissible State Changes
To synchronize records correctly according to the defined field mappings,
Quality Center Synchronizer must be able to move a ClearQuest record from
any state to any other state. However, ClearQuest places restrictions on state
transitions. To enable Quality Center Synchronizer to make the necessary
state transitions, you must add a new state called SyncTmpAction, which
can be moved to and from any other state. Quality Center Synchronizer uses
this state as a temporary state when performing state transitions.
To configure the permissible state changes:
1 Open the ClearQuest Designer. In the Actions screen, add the
SyncTmpAction action name. Set the type to CHANGE_STATE.