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Chapter 4 • Working with Quality Center Synchronizer
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2 To view a log file displaying events processed by the Synchronizer server
during the execution of the task, click the View Log link in the bottom left
corner of the report. The log file for the task run opens. The log file can be
useful when tracing errors and problems that occurred during the execution
of the task. For each message, the Synchronizer displays the following
columns:
Column Description
Time The time at which the message was generated.
Level The level of severity of the message. Can have one of the
following values:
➤ ERROR. A warning of a critical problem with the link.
If an error occurs during an integrity check, the integrity
check fails and you cannot run tasks on the link.
If an error occurs during a synchronization task, it may
indicate a general problem with the link, in which case the
synchronization tasks fails. Alternatively, it may indicate a
problem with synchronizing a particular record, in which
case the synchronization passes with errors.
➤ WARN. A warning of an issue of which you should be aware.
If a warning occurs during an integrity check, the integrity
check does not fail, so tasks on the link can run, but it may
cause unexpected results.
If a warning occurs during a synchronization task, it may
indicate that the synchronization had unexpected or
undesired results.
➤ INFO. A message displayed for information only. No action
is necessary.
Category The category of the message.
Message The text of the message.