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Chapter 4: Problem Solving 87
56.x, 57.x,
58.x, or 59.x
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
62.x
PRINTER ERROR
There is a problem with the printer’s memory. The
x
value refers to
the location of the problem:
0 = Internal memory
1 to 3 = DIMM slots 1, 2, or 3
You might need to replace the specified DIMM.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
64.x
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
66.xy.zz INPUT
DEVICE FAILURE
alternates with
CHECK CABLES
AND CYCLE POWER
An error occurred in an external paper handling device.
Press [Go] to clear the message. If the message will not clear, turn
the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
68 NVRAM ERROR
CHECK SETTINGS
An error occurred in the printer’s nonvolatile memory (NVRAM) and
one or more printer settings has been reset to its factory default.
Print a configuration page and check the printer settings to determine
which values have changed (page 101).
Hold down [Cancel Job] while turning the printer on. This will clean
up the NVRAM by removing old areas that are not being used.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
68 NVRAM FULL
CHECK SETTINGS
The printer’s nonvolatile memory (NVRAM) is full. Some settings
might have been reset to the factory defaults.
Print a configuration page and check the printer settings to determine
which values have changed (page 101).
If this message persists, contact an HP-authorized service or support
provider. (See the HP Support pages at the front of this user’s guide.)
Printer Messages (Continued)
Message Explanation or Recommended Action