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8 Solve problems
This section contains solutions for common problems with the product.
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Error codes
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Basic troubleshooting tips
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Restore factory settings
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Interpret control-panel status lights
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Control-panel message types
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Control-panel messages
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Installation problems
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Initialization or hardware problems
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Operation problems
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Paper path problems
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Solve e-mail problems
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Solve network problems
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Contact HP Support
For additional troubleshooting, see the Help for the HP scanning program that you are using.
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