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Control-panel message types
Four types of control-panel messages can indicate the status of or problems with the product.
Message type Description
Status messages Status messages reflect the current state of the product. They inform you of normal product
operation and require no interaction to clear them. They change as the state of the product
changes. Whenever the product is ready, not busy, and has no pending warning messages, the
status message Ready appears if the product is online.
Warning messages Warning messages inform you of data and scan errors. These messages typically alternate with the
Ready or status messages and remain until you touch the OK button. Some warning messages are
clearable. If Clearable Warnings is set to Job on the product Device Behavior menu, the next job
clears these messages.
Error messages Error messages communicate that some action must be performed, such as clearing a jam.
Some error messages are auto-continuable. If Auto-Continue is set on the menus, the product will
continue normal operation after an auto-continuable error message appears for 10 seconds.
NOTE: Pressing any button during the 10-second auto-continuable error message overrides the
auto-continue feature, and the button function takes precedence. For example, pressing the Stop
button pauses the task and offers the option to cancel the job.
Critical-error
messages
Critical error messages inform you of an error that prevents you from using the device until the
problem is addressed. Some of these messages can be cleared by turning the product off and then
on. These messages are not affected by the Auto-Continue setting. If a critical error persists,
service is required.
82 Chapter 8 Solve problems