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Problem Action
Backing paper is
wrapped around platen
or peel roller.
Carefully remove the backing paper. Make sure the
backing paper tears at the saw-toothed tear edge when
using backfeed and peel mode.
Blank labels print or 750
series errors.
Clean supply sensors.
If you cannot fix a problem, call Technical Support.
Error Messages
You may receive the following types of error messages:
◆
Data Errors
◆
Communication Errors
Some errors numbered 400-438 and 500-574 are internal software errors.
Errors numbered 900-999 are hard printer failures. If you cannot clear an
error, turn off the printer, wait several seconds and then turn on the printer.
For a complete list of errors, refer to the optional Packet Reference Manual
available on Monarch’s Web site. Call Technical Support if you need
additional assistance.
Common Errors
Errors 001 to 405 and 429 to 435 are data errors. This type of error
indicates that incorrect data was sent to the printer, and the printer is
ignoring it. Your System Administrator should correct the packet and send it
back to the printer.
Error Description/Action
002 Name must be 1 to 8 characters inside quotes.
005 Supply width is invalid.
Troubleshooting 10-3