HP (Hewlett-Packard) 9800 Series Printer User Manual


 
750 Printhead is overheated. Turn off the printer.
751 Printer did not sense a black mark when expected. For errors
751-753, check the supply tracking, supply marks, black mark
sensor position, and supply roll for binding. Press Escape/Clear
and try to continue printing. Change supply.
752 Printer sensed a mark in the wrong place.
753 Printer sensed a mark that is too long.
754 Check for a ribbon jam or remove any slack in the ribbon by
turning the take-up reel clockwise. Load a new ribbon.
755 Printhead is open. Close the printhead.
756 Load supplies.
757 Load supplies (supply length mismatch), because the calibrated
supply length differs by plus or minus .25 inches from the format.
Press Feed/Cut.
758 Either the supply is not seen or the on-demand sensor is broken.
Check for a label jam, clear the supply path, or reload supplies.
This error may occur if you remove a label too quickly in the
on-demand mode.
763 Waiting to dispense label. Press Feed/Cut.
765 The printhead has less than 4 bad dots. The printer can shift bar
code fields to avoid bad dots. You may need to press
Escape/Clear to continue printing. Print a test label to confirm
the number of bad dots.
768 Printhead has more than 10 bad dots or is not connected.
Connect the printhead.
791 The printer has an error pending. Turn off the printer. Wait 15
seconds (until the power light is completely dim) and turn it back
on. Resend the packets.
Troubleshooting 10-5